Krikuya's Privacy Policy

01 Introduction

Welcome to Krikuya. By using our platform, you are placing your trust in us — and we take that trust seriously. Protecting your privacy is one of our highest priorities.

This Privacy Policy applies to the krikuya.net website and all associated services. By creating an account, playing games, or using any of our services, you are considered to have accepted the terms set out in this Privacy Policy.

This policy is written in plain language so you can clearly understand exactly what we do with your information. If anything is unclear, please do not hesitate to reach out to our support team.

02 What Information We Collect

Krikuya collects various types of information needed to deliver the best gaming experience and maintain the quality of our services. The detailed categories are outlined below:

03 Data Collection Methods

Krikuya collects information through several methods. Some data is provided directly by you, while other data is collected automatically as you use the platform:

• During Registration: Information you provide when creating your account is stored directly.
• During KYC Verification: Information is collected from documents uploaded for identity verification.
• During Transactions: Payment-related information is recorded during deposits and withdrawals.
• Cookies & Tracking Technologies: Cookies are used to understand your browsing behavior and preferences.
• For Support Communications: Records generated during live chat or email conversations are retained.
• From Third-Party Services: Limited information is obtained through identity verification or payment processing providers.

04 Purpose of Data Use

Krikuya uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to our services. The primary purposes are:

• Creating, managing, and verifying your account.
• Processing deposits, withdrawals, and other financial transactions.
• Preventing fraud, money laundering, and illegal activities.
• Personalizing your gaming experience based on your preferences.
• Sending relevant promotions and bonus offers (with your consent).
• Ensuring the security and stability of the platform.
• Meeting legal and regulatory obligations.
• Monitoring risky behavior as part of responsible gaming initiatives.

05 Data Sharing and Disclosure

Krikuya never sells your personal information to any third party. However, limited data may be shared in certain specific circumstances:

• Payment Processor: Necessary information is shared with authorized payment partners to complete transactions.
• Identity Verification Provider: Document details may be shared with registered verification service providers as part of the KYC process.
• Game Software Providers: Session information necessary for game studios to run specific games.
• Legal Authorities: Krikuya is required to provide information to the relevant authorities in the event of a court order or legal obligation.
• Anti-Fraud System: Anonymized analytical data shared with anti-fraud services.

06 Security Measures

Krikuya employs state-of-the-art, industry-standard technology to protect your information. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: Every connection on the platform is encrypted, so no one can read your data during transfer.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): The option to add an extra security layer when logging into your account.
• Automated Threat Detection: Suspicious activity is immediately flagged to keep your account secure.
• Regular Security Audits: The system is regularly audited by third-party expert teams.
• Limited Access Control: Staff can only access the information necessary for their specific role.

Keep in mind, however, that 100% security on the internet can never be guaranteed. So make sure to use a strong password and never share it with anyone.

07 Cookies & Tracking Technologies

Krikuya uses cookies and similar technologies on its website. These are stored as small data files in your browser and help enhance your overall experience on the platform.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the platform are most used (anonymized data).
• Marketing Cookies: To show you relevant offers tailored to your interests (with your consent).

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

08 Your Data Rights

As a Krikuya user, you have important rights over your personal information. We respect these rights and are committed to upholding them:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

09 Data Retention Period

Krikuya does not retain data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration your account remains active, and for up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: Retained for up to 5 years after verification.
• Support Contact: Up to 2 years after an issue is resolved.
• Cookie Data: Depending on the type of cookie, typically between 30 days and 1 year.
• Gaming Logs: Up to 3 years for security review purposes.

Once the retention period expires, data is securely deleted or anonymized.

10 Changes to the Privacy Policy

Krikuya may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email or through the platform.

If you continue using Krikuya after changes are made, you will be deemed to have accepted the updated policy. So make it a habit to check this page regularly.